Officials with Connecticut Light & Power and United Illuminating have started to offer estimates to people who have lost power as a result of Hurricane Sandy.
UI said it expects to restore power to 95 percent of its customers before midnight Monday. Thursday evening, UI President and Chief Executive Officer James Torgerson reiterated that the company expects to meet that goal.
The state's second-largest utility company made the promise Thursday morning as 97,197 customers as of 6 p.m. were still without power, three days after Hurricane Sandy caused massive damage in Connecticut and around the Northeast.
CL&P reported 221,371 customers are still in the dark as of 6 p.m. Thursday. The state's largest utility said it is estimating 98 percent of customers that remain in the dark will have power restored by Tuesday.
At a news conference Thursday morning, Bill Quinlan, senior vice president for CL&P, told reporters he would not be more specific because of the extent of damage caused by Sandy.
He said about 2 percent of customers will not have power on Tuesday.
Total outages in Connecticut fell by more than one-fourth in 24 hours. It's still not fast enough for some local officials, who are complaining about the pace as frustration rises among some residents and businesses, particularly as the unusually warm autumn weather ends.
During a press conference on Thursday evening, Torgerson addressed accusations on poor crew deployment.
"We're sending crews everywhere," he said.
Torgerson said crews had to clear lines and trees before they could have started the restoration process, which is fully under way. That can be blamed for restoration delays, however he said towns should have expected this.
"It takes time," Torgerson said. "We have to rebuild the system after it was destroyed."
He wanted to ask residents to stop throwing things and threatening utility crews.
"We can't tolerate that, our crews are working hard," Torgerson said.
No workers have been injured on the job and they are all given training before they start working for UI, Torgerson said.
Norwich Public Utilities announced on Wednesday that it is allowing CL&P to use nine crew members and three bucket trucks to help with the restoration.
"Norwich Public Utilities is to help other communities restore power after this major disaster," said John Bilda, NPU general manager. "Norwich residents can rest assured that NPU customers will not have to pay for our employees working in other towns. One hundred percent will be paid by CL&P."
Copyright 2012 WFSB (Meredith Corporation). All rights reserved.
The valley is preparing to say its final goodbyes to a fallen Phoenix police officer. Visitation was held Friday night for Officer Daryl Raetz - with a steady stream of his family, friends and colleagues.More >
Visitation was held Friday night for Officer Daryl Raetz - with a steady stream of his family, friends and colleagues - ahead of Saturday's funeral.More >
Thursday, May 23 2013 12:39 PM EDT2013-05-23 16:39:28 GMT
Dan Marco's son was murdered in 2010. (Source: CBS 5 News)
Only people who have lost a close loved one can understand the pain of Travis Alexander's family"My heart goes out to them, because I understand," says Dan Marco, who's son Zachary was murdered in 2010.ZacharyMore >
Only people who have lost a close loved one can understand the pain of Travis Alexander's family.More >
Friday, May 24 2013 4:19 PM EDT2013-05-24 20:19:28 GMT
The Young and the Restless is airing a special tribute episode to the late Jeanne Cooper on Tuesday, May 28 at 11 a.m. MST. Cast members and friends of Cooper recently gathered on set to shoot a celebrationMore >
The Young and the Restless is airing a special tribute episode to the late Jeanne Cooper on Tuesday, May 28 at 11 a.m. MST.More >
Thursday, May 23 2013 11:43 AM EDT2013-05-23 15:43:24 GMT
Fallen officer's daughter graduates from kindergarten
Hundreds of Phoenix police officers showed their support for a fallen colleague by attending his daughter's kindergarten graduation in Anthem on Wednesday. Officer Daryl Raetz was killed in the lineMore >
Tatum Raetz, 5, graduated from kindergarten in Anthem Wednesday and hundreds of uniformed Phoenix police officers were there to show their support for the family.More >
Friday, May 24 2013 10:40 PM EDT2013-05-25 02:40:59 GMT
Closed iBeach Tan location in Gilbert.
Tracy Grogitsky purchased two memberships to the iBeach Tan salon in Gilbert just a few weeks ago. She said one was for a gift for her friends. Thursday, she went to the location to tan. "I thought, 'Oh,More >
Two local tanning salons closed without notice, and customers say they're not getting any refunds. More >
Friday, May 24 2013 12:29 PM EDT2013-05-24 16:29:51 GMT
Every week, CBS 5 News is sent a list of restaurants that have been recently inspected by Maricopa County's Environmental Services Department. CBS 5 News selects five restaurants with some of the highestMore >
Every week, CBS 5 News is sent a list of restaurants that have been recently inspected by Maricopa County's Environmental Services Department.More >