Challenges for utility crews following Sandy - CBS 5 - KPHO

Challenges for utility crews following Sandy

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TEMPE, AZ (CBS5) -

As the cleanup continues following Superstorm Sandy, one of the biggest challenges is restoring power to the millions of people still without it.

"Weather is always big. Working at night, working in different conditions," said APS journeyman lineman Toby Claude.

APS told CBS 5 that the biggest concern, both for the crews on scene as well as the people affected, is safety.

APS best describes the scene following an event like Sandy as "one big tangled mess."

"The first part of the process is tearing things apart, trying to figure out what wire and what materials can be re-used," said Jerry Levesque with APS.

And this typically takes the longest amount of time in the power restoration process.

"After that it's a matter of digging holes, setting poles, stringing that wire, getting everything back up," added Levesque.

Every utility company understands that regardless of the situation, being without power for any length of time, can make people frustrated, anxious, or even angry.

"Probably the worst thing for people out there going through this is not seeing anybody on site. I generally find that when we do show up, we're on site and our people are working, they're very understanding and very appreciative," Levesque said.

APS will be sending more than 30 employees including line crews, crew support and safety personnel to help out with cleanup in the Northeast.

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