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Passengers at Sky Harbor will soon find a faster way to grab a quick bite or a drink before their next flight because some new technology will help expedite the process.
"The idea is that it makes it quicker and easier for the travelers to order their food, pay their bill and get in and out of a restaurant when they're going through an airport," Jay Thorne, HMS Host, said.
The Presto tablet allow people to browse menus, see pictures, place orders, split checks and make a credit card payment - all from your table.
"It's a tool. And you're supposed to pick it up and engage with it like you would an iPad or your cell phone and it helps you be quicker and happier in whatever transaction that you're doing because it puts all the power in your hands," Thorne said.
Since there's no need to wait for your server to bring your bill, you can get in and out quickly or stick around for another round of drinks.
"This new technology focuses on the main concern of airport travelers - speed of service and convenience," Thorne said.
Thorne said that the faster and more efficient service will increase customer satisfaction. So far, gratuities have increased by roughly 15 percent and sales have increased by 10 percent.
"It's in one restaurant now, but our intention is to expand it if it's as successful as we expect it to be," Thorne said.
Other airports are using iPads in their restaurants, but Sky Harbor is the first in the country to try out the new Presto tablet.
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