With the summer heat in full burn, the Better Business Bureau is warning homeowners to beware of red flags from air conditioner repair companies.
Last year between May and September, the BBB of Southern Arizona received 9,500 inquiries about air conditioner repair companies. From those questions, the BBB was able to come up with a list of the top three red flags for consumers to watch out for.
Specials that seem too cheap to be true. Experts said an AC tune up advertised at $39 is probably to inexpensive to be accurate.
Rules of thumb that don't add up. The BBB said the old adage that you need one ton of AC for every 400 square feet of house does not hold true. Experts warn that only a home inspection that takes into account factors like duct work and insulation can accurately show what size unit you need.
Quotes for repairs or new systems over the phones. Experts said it's impossible to know how much a new unit or a repair is going to cost without first seeing the unit or problem in person.
The bottom line, according to the BBB, is that special pricing is eye-catching, but rarely accurate.
Copyright 2012 CBS 5 (Meredith Corporation). All rights reserved.
Friday, May 24 2013 12:29 PM EDT2013-05-24 16:29:51 GMT
Every week, CBS 5 News is sent a list of restaurants that have been recently inspected by Maricopa County's Environmental Services Department. CBS 5 News selects five restaurants with some of the highestMore >
Every week, CBS 5 News is sent a list of restaurants that have been recently inspected by Maricopa County's Environmental Services Department.More >
Friday, May 24 2013 2:31 AM EDT2013-05-24 06:31:07 GMT
Jodi Arias (Source: CBS 5 News)
It is now in the hands of the 12 jurors to decide if Jodi Arias will live her life behind bars or if she'll be executed. The defense and prosecution gave their closing statement Tuesday afternoon andMore >
The judge has declared a mistrial in the penalty phase of the Jodi Arias trial. The jury announced late Thursday afternoon that they could not reach a unanimous decision on life or death for Arias.More >
Thursday, May 23 2013 12:39 PM EDT2013-05-23 16:39:28 GMT
Dan Marco's son was murdered in 2010. (Source: CBS 5 News)
Only people who have lost a close loved one can understand the pain of Travis Alexander's family"My heart goes out to them, because I understand," says Dan Marco, who's son Zachary was murdered in 2010.ZacharyMore >
Only people who have lost a close loved one can understand the pain of Travis Alexander's family.More >
Friday, May 24 2013 4:38 AM EDT2013-05-24 08:38:10 GMT
(RNN) - A bridge in Washington has collapsed and at least two cars are in the water, according to KING 5 TV out of Seattle. The bridge is part of Interstate 5. There is no word on injuries. Copyright 2013More >
A photo from the scene showed a man sitting on top of his car, which was partially submerged.More >
Thursday, May 23 2013 8:00 AM EDT2013-05-23 12:00:17 GMT
A former flight instructor who taught foreign flight students at one of the Valley's pilot schools told CBS 5 Investigates the students often could barely speak English. "I'd say at least 50 percent ofMore >
A former flight instructor who taught foreign flight students at one of the Valley's pilot schools told CBS 5 Investigates the students often could barely speak English.More >
Friday, May 24 2013 6:21 AM EDT2013-05-24 10:21:37 GMT
A group supporting Maricopa County Sheriff Joe Arpaio is asking a judge to let its lawsuit seeking to end a recall effort against the sheriff move forward in court.Citizens To Protect Fair Election ResultsMore >
A group supporting Maricopa County Sheriff Joe Arpaio is asking a judge to let its lawsuit seeking to end a recall effort against the sheriff move forward in court.More >
Thursday, May 23 2013 11:43 AM EDT2013-05-23 15:43:24 GMT
Fallen officer's daughter graduates from kindergarten
Hundreds of Phoenix police officers showed their support for a fallen colleague by attending his daughter's kindergarten graduation in Anthem on Wednesday. Officer Daryl Raetz was killed in the lineMore >
Tatum Raetz, 5, graduated from kindergarten in Anthem Wednesday and hundreds of uniformed Phoenix police officers were there to show their support for the family.More >