CBS 5 - KPHO ICE creates public advocate position

U.S. Immigration and Customs Enforcement has appointed Andrew Lorenzen-Strait as its first public advocate.  He will serve as the point of contact for individuals, including those in immigration proceedings, NGOs and other community and advocacy groups.

"We want the public to know that they have a representative at this agency whose sole duty is to ensure their voice is heard and their interests are recognized, and I'm confident Andrew will serve the community well in this capacity," said ICE Director John Morton.

Lorenzen-Strait has served with ICE since 2008. He will be responsible for the following:

·    Assisting individuals and community stakeholders in addressing and resolving complaints and concerns in accordance with agency policies and operations, particularly concerns related to ICE enforcement actions involving U.S. citizens;
·    Informing stakeholders on ERO policies, programs, and initiatives and enhance understanding of ERO's mission and core values;
·    Engaging stakeholders and building partnerships to facilitate communication, foster collaboration, and solicit input on immigration enforcement initiatives and operations; and
·    Advising ICE leadership on stakeholder findings, concerns, recommendations, and priorities as they relate to improving immigration enforcement efforts and activities.

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