PHOENIX (CBS5) -
A big report has been released from the city of Phoenix.
It spells out what's wrong with the police department's child sex crimes unit and what needs to be done to fix it.
Now city leaders are sounding off.
"You know, this almost makes me cry," said Phoenix Vice Mayor Thelda Williams.
Williams has been a huge advocate for change ever since the child sex crimes story broke.
"It's unforgivable, absolutely unforgivable. There should be zero tolerance when it comes to a child sex crime," Williams said.
After reading the city audit of the Family Investigations Bureau, Williams said she's even more fired up.
"Somebody's head should roll. More than one head should roll," she said.
According to the report, now retired Detective Alan MacIver didn't follow policy and procedures on 81 percent of his cases.
That was back in 2007.
"We were told two months ago that they were aware of it, they had done training and were fixing it. And now this," Williams said.
The report shows even now, only 55 percent of current cases were properly investigated.
"Thirty-nine cases still remain open. And show no evidence of investigation efforts for approximately one year," Williams read off the report.
"OK, now that you've got me nauseated," she said.
She said she's not just disturbed by the department's mistakes.
"If you can't protect a child, what the hell are you doing on the police force?" she asked.
Williams is also upset at what this whole mess has done to the kids who didn't get the help they deserved.
"It makes you sick to think what those kids must be, not only have gone through but are continuing to go through when you can't trust the policeman," she said.
Phoenix police wouldn't talk to CBS 5 on camera about the report but said they're working to fix the problem and are holding themselves accountable.
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