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Local Firm Offers Aid To Car Owners

Willing To Honor Warranties From Bankrupt Auto Shops

POSTED: 6:15 pm MST May 29, 2009
UPDATED: 6:34 am MST May 30, 2009

Charles King drives a 2001 Dodge Neon with 110,000 miles on it, so he knows there's always a chance it could break down.

"Down the road, where are you going get your car fixed?" asked King. "If you can't go to Dodge or Chrysler, what are you going to do?"

King is one of growing number of concerned car owners wondering what will happen to Chrysler and General Motors.

Howard Fleischmann with Community Tire is also paying close attention because he may decide to honor GM and Chrysler's warranties.

Fleischmann has already taken one bold business risk.

Several independent auto repair shops around the the Phoenix area have gone out of business, leaving hundreds of customers with warranties that don't exist anymore.

Fleischmann decided to help those car owners out.

"If it's an independent warranty at the shop and the dealer goes out of business who do they turn to? In this case they can come to us," said Fleiscmann.

"It's good for the industry, good for the market, good for the customer and we will earn customers from it," he said. "I think long term it will pay off well and we'll take care of people that need some help."

So far, at least three car owners have been bailed out by Community Tire honoring a bankrupt businesses warranty.

Fleischmann admits he may take a financial hit by his assistance, but he insists its worth the risk.

"I think it's peace of mind that you've got somebody in the community that can take care of you," said King.

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