Wednesday, May 22 2013 8:05 PM EDT2013-05-23 00:05:15 GMT
The pain of not knowing the past, is just too much for some people to bear. When some people reach the twilight of their lives, they just need answers. The search for those answers can, many times, takeMore >
The pain of not knowing the past is just too much for some people to bear. Their search for answers can, many times, be expensive and end in disappointment.More >
Tuesday, May 14 2013 8:20 PM EDT2013-05-15 00:20:36 GMT
A Glendale teenager says a creditor emptied her bank account to pay an overdue debt belonging solely to her parents. This court action is an unfortunate consequence of parents and their children havingMore >
A Glendale teenager says a creditor emptied her bank account to pay an overdue debt belonging solely to her parents. More >
Monday, May 13 2013 3:17 PM EDT2013-05-13 19:17:59 GMT
Valley contractors have come to the aid of an elderly woman who fell victim to a roofing scam. Mary Hartnett of Phoenix did her due diligence, and everything checked out, but she still got scammed becauseMore >
Valley contractors have come to the aid of an elderly woman who fell victim to a roofing scam. She did her due diligence, and everything checked out, but she got scammed by an imposter.More >
Monday, May 13 2013 3:17 PM EDT2013-05-13 19:17:59 GMT
A Chandler man says he paid an executive search firm big bucks to find him a job and seven months later they haven't gotten him even one interview. This case brings to light how job seekers should negotiateMore >
A Chandler man says he paid an executive search firm big bucks to find him a job, and seven months later they've only gotten him one interview. This case brings to light why job seekers may want to try and negotiate services with executive placement firms.More >
Monday, May 13 2013 3:17 PM EDT2013-05-13 19:17:59 GMT
A Phoenix woman says a high-end dog breeder took back her puppy, but won't give her a refund. This case offers a good example of an important step every family should take before buying a dog. BeforeMore >
A Phoenix woman says a breeder of exotic dogs took back her puppy, but won't give her a refund. This case offers a good example of an important step every family should take before buying a dog.More >
Monday, May 13 2013 3:17 PM EDT2013-05-13 19:17:59 GMT
A Valley mom says a Scottsdale car dealer is refusing to refund her son's money even though the deal fell through. The customer returned the car, but the dealer is keeping a big chunk of the downpayment.More >
A Valley mom says a Scottsdale car dealer is refusing to refund her son's money even though the deal fell through. The customer returned the car, but the dealer is keeping a big chunk of the downpayment. What are your rights?More >
Monday, May 13 2013 3:17 PM EDT2013-05-13 19:17:58 GMT
A Glendale homeowner says his insurance company is making up excuses not to pay his claim and has caused him to fork out more than $30,000 out of his own pocket. If any homeowner has a major disaster,More >
A Glendale homeowner says his insurance company is making up excuses not to pay his claim and has caused him to fork out more than $30,000 out of his own pocket.More >
Monday, May 13 2013 3:17 PM EDT2013-05-13 19:17:58 GMT
A Litchfield Park man says he bought a car mainly because it had a clean CARFAX report but the report turned out to be incomplete and failed to include some previous damage to the vehicle. His car isMore >
A Litchfield Park man says he bought a car mainly because it had a clean CARFAX report but the report turned out to be incomplete and failed to include some previous damage to the vehicle.More >
Monday, May 13 2013 3:17 PM EDT2013-05-13 19:17:58 GMT
A Mesa man is angry with both his home warranty company and the home inspector he hired prior to buying the home over a denied repair claim. If a problem shows up on the home inspection report for anyMore >
A Mesa man is angry with both his home warranty company and the home inspector he hired prior to buying the home over a denied repair claim. This case involves A/C inspections during winter months.More >
Monday, May 13 2013 3:17 PM EDT2013-05-13 19:17:58 GMT
More consumers are trying a new way to move their personal belongings but, like regular moving companies, consumers need to be cautious with these containers or "pods." Containers or Pods have becomeMore >
More and more consumers are trying a new way to move their personal belongings, but like regular moving companies, consumers need to be smart with these so-called "containers."More >
Monday, May 13 2013 3:17 PM EDT2013-05-13 19:17:58 GMT
Jilted brides and grooms are still demanding answers from the owner of Inspirador, a Chandler wedding venue that is closing its doors after this weekend. Many couples had put down large deposits and areMore >
We have advice for couples trying to recoup their deposits from Inspirador as the wedding venue prepares to close.More >
Monday, May 13 2013 3:17 PM EDT2013-05-13 19:17:58 GMT
A West Valley senior says a college took her state tax refund to pay a tuition debt.. But she says she's never been a student at the school and there's no proof to the contrary. CBS 5 Advocate Dave CherryMore >
A 72-year-old woman says a college took her state tax refund to pay a tuition debt but she says she's never been a student at the school and there's no proof to the contrary.More >
Friday, May 10 2013 12:19 PM EDT2013-05-10 16:19:07 GMT
A Scottsdale woman thought she had everything set for a home delivery while she was away but things didn't go as planned and she ended up getting robbed of thousands of dollars in jewelry. If you're goingMore >
A Scottsdale woman thought she had everything set for a home delivery while she was away. Things didn't go as planned and she ended up getting robbed of thousands of dollars in jewelry.More >
Tuesday, April 9 2013 9:07 PM EDT2013-04-10 01:07:27 GMT
A Mesa woman says her gym let a scammer use her debit card for almost two years and when the error was finally spotted, the gym refused to give back any of the money. This case is a good example of whyMore >
A Mesa woman says her gym let a scammer use her debit card for almost two years and when the error was finally spotted, the gym refused to give back any of the money.More >
Monday, April 1 2013 4:46 PM EDT2013-04-01 20:46:19 GMT
Scams of all kinds have historically involved the victim wiring cash to a stranger, but now that many consumers have gotten wise to this fact, scammers have found a new way for them to pay them. They'reMore >
Scams of all kinds have historically involved the victim wiring cash to a stranger, but now that many consumers have gotten wise to this fact, scammers have found a new way for them to pay them - Green Dot MoneyPak cards.More >
Monday, April 1 2013 4:46 PM EDT2013-04-01 20:46:19 GMT
The owner of a Valley animal rescue says he can't get financing for repairs because of a bankruptcy on his credit report. But the bankruptcy isn't his - it's his son's. advice for fighting these kindsMore >
The owner of a Gilbert animal rescue says he can't get financing for repairs because of a bankruptcy on his credit report. But the bankruptcy isn't his - it's his son's. More >
Monday, April 1 2013 4:46 PM EDT2013-04-01 20:46:19 GMT
A Phoenix woman says her financial aid is approved and sitting in an account waiting for her use but she can't access it because of bureaucratic red tape. This specific type of problem can arise whenMore >
A Phoenix woman says her financial aid is approved and sitting in an account waiting for her use but she can't access it. More >
Wednesday, March 27 2013 1:04 PM EDT2013-03-27 17:04:44 GMT
A Glendale woman says the owner of a go-cart racing business sold gift certificates even after he decided to go out of business. Refunds were promised but never delivered, and now the owner can't be reachedMore >
A Glendale woman says the owner of a go-cart racing business sold her gift certificates even after he decided to go out of business.More >
Thursday, March 21 2013 12:51 PM EDT2013-03-21 16:51:00 GMT
If you have health insurance, you should have a good idea how much a doctor's visit cost. Your co-pay is usually listed right on your ID card, but what if you, your doctor, and your insurer don't agree? TheMore >
If you have health insurance, you should have a good idea how much a doctor's visit cost. Your co-pay is usually listed right on your ID card, but what if you, your doctor, and insurer don't agree?More >
Thursday, March 21 2013 12:51 PM EDT2013-03-21 16:51:00 GMT
A Glendale man says he got his licensed suspended over a photo radar ticket. He says he never knew about it because he wasn't properly notified. This case brings into question the legal process associatedMore >
A Glendale man says he got his licensed suspended over a photo radar ticket. He says he never knew about it because he wasn't properly notified. This case brings into question the legal process associated with Arizona photo radar tickets.More >
Thursday, March 21 2013 12:51 PM EDT2013-03-21 16:51:00 GMT
A Gilbert man says he bought a Chevy truck brand new, but it had more than 2300 miles on it. He is wondering how a new vehicle might seem used. Here is the most important thing you need to know aboutMore >
A Gilbert man says he bought a Chevy truck brand new, but it had more than 2,300 miles on it. He is wondering how a new vehicle might seem used. Here is the most important thing you need to know about the starting mileage on a vehicle.More >
Thursday, March 21 2013 12:51 PM EDT2013-03-21 16:51:00 GMT
You finally got your W-2 statements and now you are all set to start on your 2012 tax return. If you're paying someone to do it, you need to be careful. It is not hard to spot the red flags of an unethicalMore >
You finally got your W-2 statements and now you are all set to start on your 2012 tax return. If you're paying someone to do it, you need to be careful. It is not hard to spot the red flags of an unethical tax preparer.More >
Thursday, March 21 2013 12:51 PM EDT2013-03-21 16:51:00 GMT
A Scottsdale man says he can't get his wife's security deposit back because she broke the lease by dying. Can a landlord keep the money for such a reason? When a tenant passes away, the legal obligationsMore >
A Scottsdale man says he can't get his wife's security deposit back because she broke the lease by dying. Can a landlord keep the money for such a reason?More >
Thursday, March 21 2013 12:51 PM EDT2013-03-21 16:51:00 GMT
A Scottsdale couple foiled a popular scam by doing the one thing the con artists tell victims not to do. Over and over again we hear of Valley seniors falling victim to what's known as The GrandparentMore >
A Scottsdale couple foiled a popular scam by doing the one thing con artists tell victims not to do.More >
Thursday, March 21 2013 12:50 PM EDT2013-03-21 16:50:59 GMT
If you qualify for a power wheelchair, you should be able to get it at little or no cost. But there are many steps in the qualification process. If The Scooter Store is putting seniors in costly equipmentMore >
If you qualify for a power wheelchair, you should be able to get it at little or no cost. But there are many steps in the qualification process.More >
Thursday, March 21 2013 12:50 PM EDT2013-03-21 16:50:59 GMT
Kendra McConnell says she was being sued over a negative review she posted online. Her case brings to light the issue of consumer rights to free speech online. (Source: CBS 5 News)
A Glendale woman says she is being sued over a negative review she posted online. Her case brings to light the issue of consumer rights to free speech online. More >
A Glendale woman says she is being sued over a negative review she posted online. Her case brings to light the issue of consumer rights to free speech online.More >
Thursday, March 21 2013 12:50 PM EDT2013-03-21 16:50:59 GMT
If you are looking to make some extra money, a Mystery Shopper job sounds like fun, but it is more likely to cause you big financial trouble instead. There are real Mystery Shopping jobs - they're offeredMore >
If you are looking to make some extra money, a Mystery Shopper job sounds like fun, but it is more likely to cause you big financial trouble instead. Good news: The scam should be easy to spot.More >
Thursday, March 21 2013 12:50 PM EDT2013-03-21 16:50:59 GMT
Several Valley consumers say a solar installation company took their money but never delivered the goods, and these delivery delays have been dogging this company for years. Customers say Salt River SolarMore >
Several Valley consumers say a solar installation company took their money but never delivered the goods and now they're trying to figure out how to get their money back.More >
If you find yourself in the middle of the term with a leased car, and, for whatever reason, you've decided, you don't want the car anymore; what can you do? Many consumers think they're stuck with thatMore >
If you find yourself in the middle of the term with a leased car, and, for whatever reason, you've decided you don't want the car anymore, what can you do? Try lease swapping.More >
Thursday, February 14 2013 5:24 PM EST2013-02-14 22:24:40 GMT
What do you do when you're in this situation: You don't have any cash to pay your bills, your credit cards are maxed out, and you can't get a conventional loan. Some people might think their only optionMore >
A Valley woman says a finance company took her car right from her driveway in the middle of the night for nothing more than a late fee.More >
Thursday, February 14 2013 5:24 PM EST2013-02-14 22:24:40 GMT
This was not a very Merry Christmas for one Gilbert woman who a scammer "took" for more than $20,000! Her plan to buy an expensive gift went terribly wrong because she wasn't familiar with how phishingMore >
This was not a very Merry Christmas for one Gilbert woman who a scammer "took" for more than $20,000. Her plan to buy an expensive gift went terribly wrong because she wasn't familiar with how phishing scams work.More >
Thursday, February 14 2013 5:24 PM EST2013-02-14 22:24:40 GMT
A Mesa resident says management at his RV Resort park is charging for services they're not providing. He's paying for trash removal - even during the six months he's living in Seattle. Cal-am propertiesMore >
A Mesa resident says management at his RV resort park is charging for services they're not providing. He's paying for trash removal - even during the six months he's living in Seattle.More >
Thursday, February 14 2013 5:24 PM EST2013-02-14 22:24:40 GMT
Small business owners already have a lot on their plates - add dealing with billing scams to the list. The smaller the business, the more responsibility that falls on the owner - including being on theMore >
Small business owners already have a lot on their plates - now add dealing with billing scams to the list.More >
Thursday, February 14 2013 5:24 PM EST2013-02-14 22:24:40 GMT
A Valley woman says she mailed her old phone to an internet company that promised to pay her for it - and she's never heard from them again. It's been more than 3 months and now she's afraid she'll neverMore >
A Valley woman says she mailed her old phone to an internet company that promised to pay her for it - and she's never heard from them again. It's been more than three months, and now she's afraid she'll never see her phone or her money.More >
Thursday, February 14 2013 5:24 PM EST2013-02-14 22:24:39 GMT
Many homeowners like the peace of mind that comes with a home warranty, but things haven't been very peaceful for one Valley Veteran. He says his home warranty company reneged on their promise to payMore >
Many homeowners like the peace of mind that comes with a home warranty, but things haven't been very peaceful for one Valley Veteran. He says his home warranty company reneged on their promise to pay for his A/C repairs and he's now stuck with the bill.More >
Thursday, February 14 2013 5:24 PM EST2013-02-14 22:24:39 GMT
A Phoenix mom says her teenage son paid for driving school classes, but didn't get what he was promised. She says he was promised a license, without having to take the road test at the Motor Vehicle DivisionMore >
A Phoenix mom says her teenage son paid for driving school classes, but didn't get what he was promised. She says he was promised a license, without having to take the road test at the Motor Vehicle Division.More >
Thursday, February 14 2013 5:24 PM EST2013-02-14 22:24:39 GMT
A Chandler man says he gave a contractor a down-payment to start a job, and the contractor never came back to do the work. This is a common complaint against many companies across the Valley, and hasMore >
A Chandler man says he gave a contractor a down payment to start a job and the contractor never came back to do the work. This is a common complaint against many companies across the Valley. How much should you give?More >
Tuesday, January 29 2013 7:14 PM EST2013-01-30 00:14:19 GMT
APS customers have been expressing their outrage over a new surcharge. There's no getting around paying this fee, it'll hit your bill in March, but you do have options. We told you last week about theMore >
APS customers have been expressing their outrage over a new cost-recovery surcharge. There is no getting around paying this fee - it will hit your bill in March - but you do have options.More >
I can't tell you how many Valley consumers have told me-- "I've been paying fees on a timeshare for years, I never use it, and nobody wants to buy it. Well, if your timeshare is like an albatross aroundMore >
If you are tired of paying yearly fees on a timeshare that you never use, find out how to sell it or donate it once and for all.More >
Wednesday, May 22 2013 8:58 PM EDT2013-05-23 00:58:52 GMT
Fallen officer's daughter graduates from kindergarten
Hundreds of Phoenix police officers showed their support for a fallen colleague by attending his daughter's kindergarten graduation in Anthem on Wednesday. Officer Daryl Raetz was killed in the lineMore >
Tatum Raetz, 5, graduated from kindergarten in Anthem Wednesday and hundreds of uniformed Phoenix police officers were there to show their support for the family.More >
Wednesday, May 22 2013 5:06 PM EDT2013-05-22 21:06:54 GMT
John Willis
A Williams man is in custody in connection with the fatal shooting of an Ashfork teenager, northern Arizona authorities said. John A. Willis, 53, was taken into custody Tuesday, said Coconino County sheriff'sMore >
John A. Willis, 53, was taken into custody Tuesday, said Coconino County sheriff's spokesman Lt. Tim Cornelius.More >
Wednesday, May 22 2013 12:48 PM EDT2013-05-22 16:48:04 GMT
Funeral services for Phoenix police officer Daryl Raetz will be at 9 a.m. Saturday at Christ's Church of the Valley, 7007 W. Happy Valley Rd., in Peoria.
Funeral services for Phoenix police Officer Daryl Raetz will be at 9 a.m. Saturday at Christ's Church of the Valley, 7007 W. Happy Valley Rd., in Peoria.More >
Funeral services for Phoenix police officer Daryl Raetz will be at 9 a.m. Saturday at Christ's Church of the Valley, 7007 W. Happy Valley Rd., in Peoria.More >
Wednesday, May 22 2013 7:56 PM EDT2013-05-22 23:56:01 GMT
(RNN) – Of the 24 killed in the EF-5 tornado that decimated Moore, OK, 10 are children - two of which are infants according to a release by the Oklahoma City Medical Examiner's Office. All the childrenMore >
The last of the missing from Monday's massive tornado that tore through the town of Moore, OK, have been accounted for. More >
Thursday, May 23 2013 12:18 AM EDT2013-05-23 04:18:16 GMT
Only people who have lost a close loved one can understand the pain of Travis Alexander's family"My heart goes out to them, because I understand," says Dan Marco, who's son Zachary was murdered in 2010.ZacharyMore >
Only people who have lost a close loved one can understand the pain of Travis Alexander's family.More >
Wednesday, May 22 2013 12:13 AM EDT2013-05-22 04:13:11 GMT
A British woman who claimed to have hit a cyclist while driving her car and then driving off tweeted about driving off and not caring much about it. But then the cops tweeted back.More >
The first rule of Twitter - it's not smart to tweet about a crime. More >
Thursday, May 23 2013 12:15 AM EDT2013-05-23 04:15:39 GMT
It's bathing suit season, and many people may be hesitant to take off that cover-up because of cellulite. But a local doctor says a new procedure could put an end to those dimples for good.More >
It's bathing suit season, and many people may be hesitant to take off that cover-up because of cellulite. But a local doctor says a new procedure could put an end to those dimples for good.More >
Thursday, May 23 2013 12:47 AM EDT2013-05-23 04:47:53 GMT
A former flight instructor who taught foreign flight students at one of the Valley's pilot schools told CBS 5 Investigates the students often could barely speak English. "I'd say at least 50 percent ofMore >
A former flight instructor who taught foreign flight students at one of the Valley's pilot schools told CBS 5 Investigates the students often could barely speak English.More >
Thursday, May 23 2013 12:21 AM EDT2013-05-23 04:21:20 GMT
Sketch of suspect in attempted abduction
The 19-year-old woman was jogging in the 10800 block of E. Dynamite Road on Tuesday night and passed a car stopped on the shoulder, Scottsdale police said.More >
Scottsdale police arrested a suspect Wednesday night just a short time after they released a sketch of the man wanted in connection with an attempted abduction.More >
Wednesday, May 22 2013 11:21 PM EDT2013-05-23 03:21:24 GMT
It's not abnormal for lawmakers to begin a political meeting with a prayer. But in Arizona, an atheist state representative began the daily session with a quote from a well-known atheist.More >
It's not abnormal for lawmakers to begin a political meeting with a prayer. But in Arizona, an atheist state representative began the daily session with a quote from a well-known atheist.More >
